Our Services
What We Provide?
From consulting and strategy development to implementation and support, our comprehensive services can help your business thrive.
Multi-Channel Support
Voice (Inbound/Outbound), Chat, Email and Back Office Support.Engage customers via your preferred medium or combination thereof whether, Chat, Email or Back Office Support.
Customer Support
Immerse your customers in a customer - centric support environment with our team of Professional, Results-driven and Experienced customer experience experts..
Sales(Inbound & Outbound)
Boost Sales Conversion and Revenue with our team of highly trained and experienced sales professionals.
Business Development
Get analysis on Call Drivers, Customer Sentiment, Customer Perceived Resolution and Product Feedback to further enhance customer satisfaction.
Multi-Lingual
Comfortably Connect with a wider customer range with support in multiple languages
Multi-Channel Support
Voice (Inbound/Outbound), Chat, Email and Back Office Support.Engage customers via your preferred medium or combination thereof whether, Chat, Email or Back Office Support.
Customer Support
Immerse your customers in a customer - centric support environment with our team of Professional, Results-driven and Experienced customer experience experts..
Sales(Inbound & Outbound)
Boost Sales Conversion and Revenue with our team of highly trained and experienced sales professionals.
Business Development
Get analysis on Call Drivers, Customer Sentiment, Customer Perceived Resolution and Product Feedback to further enhance customer satisfaction.
Multi-Lingual
Comfortably Connect with a wider customer range with support in multiple languages
Customer Service Support
Inbound call handling
Email support
Live chat support
Social media customer service
Complaint resolution
Order processing
Customer Onboarding and education
Technical Support
Tier 1 technical support for software or hardware products
Troubleshooting and issue resolution
Remote assistance and screen sharing
Product documentation and user guides
Sales and Lead Generation
Outbound telemarketing and cold calling
Sales lead generation and qualification
Appointment setting
Follow-up and lead nurturing
Product demonstrations and presentations
How Can We Help ?
At esheCX we provide you with a variety of services that can be tailored to meet your needs
After-Sales Support
Customer retention and loyalty programs
Up selling and cross-selling opportunities
Customer satisfaction surveys
Warranty claim handling
Post-purchase technical assistance
Back-Office Support
Data entry and data processing
Document management and digitization
Order fulfillment and logistics coordination
Accounts receivable and accounts payable
Inventory management
Marketing and Social Media Management
Social media monitoring and engagement
Content creation and scheduling
Email marketing campaigns
Influencer outreach and partnership management
Brand reputation management
Grow Your Business The
Right Way
Immerse your customers in a Customer - Centric Support environment, that will boost your sale conversion and revenue
Customer Service Support
Inbound call handling
Email support
Live chat support
Social media customer service
Complaint resolution
Order processing
Customer Onboarding and education
Technical Support
Tier 1 technical support for software or hardware products
Troubleshooting and issue resolution
Remote assistance and screen sharing
Product documentation and user guides
Sales and Lead Generation
Outbound telemarketing and cold calling
Sales lead generation and qualification
Appointment setting
Follow-up and lead nurturing
Product demonstrations and presentations
How Can We Help ?
After-Sales Support
Customer retention and loyalty programs
Up selling and cross-selling opportunities
Customer satisfaction surveys
Warranty claim handling
Post-purchase technical assistance
Back-Office Support
Data entry and data processing
Document management and digitization
Order fulfillment and logistics coordination
Accounts receivable and accounts payable
Inventory management
Marketing and Social Media Management
Social media monitoring and engagement
Content creation and scheduling
Email marketing campaigns
Influencer outreach and partnership management
Brand reputation management
Grow Your Business The Right Way
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