Tailored Customer
Experience Solutions
Strengthening Your Brand One Interaction At a Time
Tailored Customer
Experience Solutions
Strengthening Your Brand One
Interaction at a Time
Hi, Welcome to esheCX Solutions
We are a team of customer support and business development outsourcing professionals, with industry experience working with multiple Fortune 500 companies. We are here to help you grow your business by providing high impact, tailored customer experience solutions that drives sustainability and development.
Hi, Welcome to esheCX Solutions
We are a team of customer support and business development outsourcing professionals, with industry experience working with multiple Fortune 500 companies. We are here to help you grow your business by providing high impact, tailored customer experience solutions that drives sustainability and development.
Customer Service Support
Inbound call handling
Email support
Live chat support
Social media customer service
Complaint resolution
Order processing
Customer Onboarding and education
Technical Support
Tier 1 technical support for software or hardware products
Troubleshooting and issue resolution
Remote assistance and screen sharing
Product documentation and user guides
Sales and Lead Generation
Outbound telemarketing and cold calling
Sales lead generation and qualification
Appointment setting
Follow-up and lead nurturing
Product demonstrations and presentations
How Can We Help ?
At esheCX we provide you with a variety of services that can be tailored to meet your needs
Customer Service Support
Inbound call handling
Email support
Live chat support
Social media customer service
Complaint resolution
Order processing
Customer Onboarding and education
Technical Support
Tier 1 technical support for software or hardware products
Troubleshooting and issue resolution
Remote assistance and screen sharing
Product documentation and user guides
Sales and Lead Generation
Outbound telemarketing and cold calling
Sales lead generation and qualification
Appointment setting
Follow-up and lead nurturing
Product demonstrations and presentations
How Can We Help ?
At esheCX we provide you with a variety of services that can be tailored to meet your needs
After-Sales Support
Customer retention and loyalty programs
Up selling and cross-selling opportunities
Customer satisfaction surveys
Warranty claim handling
Post-purchase technical assistance
Back-Office Support
Data entry and data processing
Document management and digitization
Order fulfillment and logistics coordination
Accounts receivable and accounts payable
Inventory management
Marketing and Social Media Management
Social media monitoring and engagement
Content creation and scheduling
Email marketing campaigns
Influencer outreach and partnership management
Brand reputation management
Grow Your Business The Right Way
Immerse your customers in a Customer - Centric Support environment, that will boost your sale conversion and revenue
After-Sales Support
Customer retention and loyalty programs
Up selling and cross-selling opportunities
Customer satisfaction surveys
Warranty claim handling
Post-purchase technical assistance
Back-Office Support
Data entry and data processing
Document management and digitization
Order fulfillment and logistics coordination
Accounts receivable and accounts payable
Inventory management
Marketing and Social Media Management
Social media monitoring and engagement
Content creation and scheduling
Email marketing campaigns
Influencer outreach and partnership management
Brand reputation management
Grow Your Business The Right Way
Immerse your customers in a Customer - Centric Support environment, that will boost your sale conversion and revenue
Why Choose esheCX ?
Every interaction with your customers is an opportunity to make a lasting impression. With our world-class customer service solutions, tailored to reflect your brand values and exceed customer expectations, you'll elevate your brand reputation and inspire loyalty at every touchpoint.
Happy customers are loyal customers—and loyal customers are your most valuable asset. By delivering unparalleled customer service experiences, you'll not only retain existing customers but also attract new ones through positive word-of-mouth and referrals, driving sustained revenue growth.
Outsourcing your customer support to esheCX isn't just a smart strategic move—it's also a cost-effective one. By leveraging our expertise, infrastructure, and global talent pool, you'll enjoy significant cost savings compared to maintaining an in-house customer support team.
Elevate Your Brand
Drive Revenue Growth
Cost Effective Solutions
In today's data-driven world, actionable insights are key to making informed business decisions. Advanced analytics and reporting capabilities are available to provide valuable insights into customer behavior, preferences, and trends, empowering you to optimize strategies, drive innovation, and stay ahead of the competition
As your business evolves and expands, so do your customer service needs. Our scalable outsourcing solutions adapt seamlessly to accommodate fluctuations in workload and seasonal demand, providing the flexibility you need to scale operations without sacrificing service quality.
Data Driven Insights
Scalability & Flexibility
eshecx provided exceptional support and helped boost our sales
The multi-lingual support from eshecx helped us connect with a global audience
eshecx's customer service team handled our inquiries with utmost professionalism
Let's Get Started
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info@eshecx.com
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